SPECIFIC TERMS AND CONDITIONS MALAYSIA 13 JANUARY 2016
For certain Mobile Content and Services, additional Terms and Conditions may apply in addition to the General and Specific Terms and Conditions, such as game terms and conditions, disputes regulations and guidelines which will be made known beforehand (hereinafter referred to as ‘the additional Terms and Conditions’). REGISTERING FOR (ONE OF) THE SERVICES AND/OR ACCEPTING THE MOBILE CONTENT AND/OR (ONE OF) THE SERVICES, CONSTITUTES ACCEPTANCE OF ANY APPLICABLE ADDITIONAL TERMS AND CONDITIONS AND YOU ACKNOWLEDGE AND CONFIRM THAT YOU HAVE READ THESE AND ARE BOUND BY THEM.
If conflicts arise between the General and Specific Terms and Conditions and the Additional Terms and Conditions, the latter conditions shall prevail.
The Provider has the right at all times to vary or supplement the General and Specific Terms and Conditions. You should therefore check these pages regularly.
The Services are provided in Malaysia.
The Services are provided to you by:
Business Registration Number: 34377401
VAT number: NL8219.00.122.B01
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4. ACCESS TO THE SERVICE, AVAILABILITY AND AGE
Users of the Services must be legal residents of Malaysia who (1) have reached the age of 18 years and/or have the consent of (one of the) parents and/or the accountholder to sign-up for and use the Services on their behalf and (2) agree on behalf of this parent and/or accountholder and him/herself to be bound by these General and Specific Terms. When you sign-up for and/or use the Services you acknowledge and confirm that you have read and accepted the General and Specific Terms and that you comply with the terms that apply in your situation, as specified above.
The applicable fees will be communicated to you through the Services and the Sites.
The applicable fees are:
The subscription serivce costs RM25.00 per week (RM5.00 per SMS, 5SMS per week)
For Maxis users, service costs RM30.00 per month and you will receive 6 SMS per month
(RM5.00 per SMS. First 2 weeks 2 SMS each week. Week 3 and 4 Maxis users will receive 1 SMS per week with a maximum of RM30.00 per month)
The service is charged via the telephone bill of your mobile network provider if you have a subscription or via a deduction from your credit if you have no subscription. Separate mobile network provider text message/WAP/GPRS/UMTS fees or download charges may apply.
6. SHORT CODES, KEYWORDS AND URL OF THE SITES
If applicable, the short codes, keywords and the Uniform Resource Locator (URL) that we use for our Services and on the Sites will be communicated to you via the Services and via the Sites.
7. CANCELLATION AND TERMINATION, CUSTOMER SERVICE AND COPYRIGHT CONTACT POINT
We offer you information on the Sites, and/or via the Services. If you wish to cancel your use of our Services, you can do so by:
1: Via text/sms: You can opt-out at any time by sending STOP SC to 33664. You will be unsubscribed immediately.
2: Via e-mail: You can send an e-mail containing the mobile number that needs to be unsubscribed to email@example.com
3: Via telephone help line: customers can call the live help line number 03-21643273